Operations Process

Marquis' Operations Process is a highly specialised service that delivers a rigorous and systematic approach to workflow and process management with the objective of meeting the functional requirements of an enterprise in the most efficient and cost-effective way possible.

Operations Process is at the root of Marquis' expertise, being a principal component of Marquis Methodology and a major contributing factor behind Marquis' success in the international broadcasting industry. Operations Process is built on the interaction between people, work (ie, what they do, broken down into separate jobs, tasks and steps), events (ie, the time required to complete work), tools (ie, what is used, including software/ hardware), and objects (ie, the item on which work is being done).

What Operations Process actually delivers to broadcasters is not just an optimised process design. It includes descriptions of every element of the process and the steps required to make the process meet agreed operational, financial and productivity objectives.